Terms of Use

Thank you for choosing Ivana Black & White Apartments! By using our website and booking a stay, you agree to the following terms:

1. Bookings & Payments

  • Reservations: Once your booking is confirmed and payment is made, it’s final and binding. Bookings are subject to availability.

  • Payment: Full payment is required at booking unless otherwise agreed. We accept credit/debit cards and other payment methods as agreed.

  • Cancellation: Please note that we do not offer free cancellations. Once a booking is made, it is binding and cannot be cancelled free of charge.

2. Your Responsibilities

  • Conduct: Please treat the property with care and be considerate of others around you.

  • Damage: If any damage occurs during your stay, please let us know so we can resolve it. You may be charged for repairs if needed.

3. House Rules

To ensure a pleasant experience for everyone, we ask that you follow these rules:

  • Quiet Hours: Please keep noise levels down, especially in the evening.

  • Occupancy: Only the number of guests confirmed at booking are allowed.

  • Pets: Pets are welcome! Please keep them under control and clean up after them.

  • Smoking: Smoking is not allowed indoors. Please only smoke on your balcony or terrace.

  • Cleanliness: Please keep your accommodation reasonably clean during your stay.

  • Garbage: Please dispose of trash in the designated bins.

  • Damages: Report any damages immediately. You may be charged for repairs if necessary.

4. Privacy

  • Data: We collect and use your personal information as described in our Privacy Policy.

  • Cookies: We do not use cookies on our website.

5. Liability

  • No Guarantees: The site is provided "as is" and may have occasional interruptions. We do not guarantee it will be error-free.

  • Limitations: We are not liable for any damages from your use of the site, our property or our services.

6. Governing Law

These terms are governed by the laws of Croatia.

7. Contact

If you have any questions, please contact us at:

Responsible: Nino Franic

Email: info@ivanablackwhite.com

Phone: +385 95 538 3012